Let me start by saying that I absolutely wanted to love Ristorante Gloria. I had long been awaiting their opening on the 22nd of February: I walk by the premises on a daily basis and realised they were opening there in January. I practically kept a countdown. So I was over the moon when I…
Tag: customer service
Belgravia’s special jewel: La Poule au Pot
Every now and then, you stumble upon a restaurant so special that it’s an emotional experience you take with you and enjoy long after you’ve left. La Poule au Pot is one such rare treasure. The restaurant was recommended by one of my dear French friends who had heard great things, so we decided to…
I expected more from L’Atelier de Joel Robuchon
When you know you’re going to a Michelin-starred restaurant, it’s only natural that your expectations for a great experience are as high as you expect the bill will be. Perhaps that’s why when you walk away from a lackluster experience it feels all the more disappointing. On a mid-week evening one of my best friends…
‘Fast Food’ redefined Galvin HOP
Finding myself in the City by Spitalfields Market before a client meeting with about 35 minutes before I was due to arrive, I popped into Galvin HOP with a challenge: can you serve a two-course lunch within a window of 20-25 minutes? I was surprised, delighted and a little incredulous when they said yes. I…